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Privacy Policy

How Eloria - Hospitality Consulting GmbH processes personal data under the GDPR and the Austrian Data Protection Act (DSG).

1. Controller

The controller responsible for data processing on this website is:
Eloria Hospitality Consulting GmbH
6020 Innsbruck, Austria
Email: projects@eloriaconsultancy.com · Phone: +43 678 780 5239

2. What Data We Process

Server log files

When you visit this website, our hosting provider automatically records standard technical information for security and stability purposes, such as browser type, referring page, date and time of access, and an abbreviated or pseudonymized IP address. This data is not merged with other data sources and is processed on the basis of our legitimate interest (Art. 6(1)(f) GDPR) in ensuring a stable and secure website.

Contacting us

This website does not run its own contact form. Where you reach out via a "mailto" link (for example projects@eloriaconsultancy.com), your message is sent directly through your own email client and mail provider - it is not collected or stored by our web server. Any personal data you include (name, contact details, message content) is processed by us solely to respond to your inquiry, on the basis of Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries).

Google Fonts

This website loads the typefaces "Playfair Display" and "Inter" from Google Fonts. To display these fonts, your browser establishes a connection to Google servers, which may process your IP address. This occurs on the basis of our legitimate interest (Art. 6(1)(f) GDPR) in a consistent, fast-loading visual presentation. Google may process this data outside the European Economic Area; details are available in Google's own privacy policy.

3. Cookies & Tracking

This website does not set its own cookies and does not use analytics, advertising or tracking tools. Should this change in the future - for example through the addition of an analytics service - this policy will be updated accordingly and, where legally required, your consent will be requested beforehand.

4. Recipients of Data

Personal data is only shared with third parties where necessary to operate this website (for example our hosting provider) or where we are legally obliged to do so. We do not sell personal data to third parties.

5. Retention Period

Server log data is generally retained for a limited period of up to 30 days for security purposes and then deleted or fully anonymized. Correspondence you send us is kept only for as long as necessary to handle your inquiry and to comply with applicable statutory retention obligations.

6. Your Rights

Under the GDPR, you have the right to:

  • request access to the personal data we hold about you (Art. 15 GDPR);
  • request rectification of inaccurate data (Art. 16 GDPR);
  • request erasure of your data (Art. 17 GDPR);
  • request restriction of processing (Art. 18 GDPR);
  • receive your data in a portable format (Art. 20 GDPR);
  • object to processing based on legitimate interest (Art. 21 GDPR); and
  • withdraw any consent previously given, with effect for the future.

To exercise any of these rights, please contact us at projects@eloriaconsultancy.com.

7. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Austrian Data Protection Authority (Österreichische Datenschutzbehörde), Barichgasse 40-42, 1030 Vienna, Austria, dsb@dsb.gv.at.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our website or applicable law. The current version is always available on this page.

Eloria Summit of
Hospitality

Your partner for hospitality consulting, revenue management and performance tracking.

  • Eloria - Hospitality Consulting
    6020 Innsbruck
    Austria
  • projects@eloriaconsultancy.com
  • +43 678 780 5239

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